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Unable to Play Videos Fit Rise 365 Members SiteUpdated a year ago

If you receive a privacy setting error that blocks Fit Rise videos from playing, here are a few things you can do to resolve the issue.


Ensure JavaScript is enabled for the video to play. On your browser go to Settings > Advanced > Privacy > Content Settings > Javascript


Cookies must be allowed and check that Vimeo (our video hosting service) is not blocked. Go to Settings > Advanced > Privacy > Content Settings > Cookies


Clearing your cache and browsing history is a great quick fix for technology issues. In your browser, open your history and select to clear browsing data for all of time.

Browser and Device

Try another browser - Chrome, Internet Explorer, Safari, Firefox, etc. Also try switching devices if possible. 

Still Unable to View your Videos?

Reach out to our team at [email protected] and we will be happy to provide additional assistance. 

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